Shipping policy
Shipping Policy
Last updated: [Date]
At Parampara By Swani, we take care to ensure that your order reaches you safely and on time. We currently offer shipping across India and may offer international shipping to selected locations.
1. Order Processing
Orders are generally processed within 1–3 business days after successful payment and order confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During festive seasons, sales, or periods of high order volume, processing may take a little longer. We will make reasonable efforts to keep you informed of any significant delays.
2. Shipping & Delivery
Once your order has been dispatched, you will receive shipping or tracking information where available.
Delivery times may vary depending on your location, shipping method, courier availability, weather conditions, and other circumstances beyond our control.
Estimated delivery timelines displayed at checkout are indicative and may vary.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
From time to time, we may offer free shipping promotions subject to the applicable terms and conditions.
4. Cash on Delivery
Cash on Delivery (COD) may be available for selected locations and products.
COD availability may vary based on the delivery address, order value, and other applicable conditions. Any applicable COD charges will be displayed during checkout.
5. International Shipping
International shipping may be available for selected countries.
International customers may be responsible for applicable customs duties, import taxes, local taxes, or other charges imposed by the destination country. These charges, where applicable, are the responsibility of the customer.
6. Order Tracking
Once your order has been dispatched, tracking details will be shared with you through the contact information provided at the time of purchase, where tracking is available.
You may use the tracking information to check the status of your shipment.
7. Incorrect or Incomplete Address
Please ensure that your shipping address, contact number, and other delivery details are accurate before placing your order.
Parampara By Swani may not be responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete information provided by the customer.
8. Delayed or Failed Delivery
While we work with our shipping partners to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, including weather conditions, transportation disruptions, public holidays, operational issues, or other unforeseen events.
If your order appears to be significantly delayed, please contact us and we will assist you in checking the shipment status.
9. Damaged Package
If your package appears damaged or tampered with at the time of delivery, please contact us as soon as possible.
Where appropriate, we may request photographs, videos, or other information to help us investigate the issue.
10. Contact Us
If you have any questions regarding shipping or your order, please contact us through the contact details provided on our website.
Parampara By Swani
Email: [Your Email Address]
Phone: [Your Phone Number]